Our Medical offices, Infusion Centers and Travel Medicine clinics are a success because of our dedication to delivering the highest standards in medical care. Our office, along with our staff, physicians and other practitioners, strive to serve our patients in a timely, compassionate and medically appropriate manner.
Lowcountry Infectious Diseases values advocating for and protecting the rights of patients and will adhere to all applicable Federal and State regulations regarding the rights of patients. We do not discriminate in the provision of services on the basis of age, race, creed, sex, ethnicity, color, national origin, marital status, sexual orientation, handicap or religion
Our goal is 100% patient satisfaction. If you tell us about your experience, we can continue to improve on the things we do well and fix the things that we don’t do as well. So please give us your feedback or our services. We enjoy receiving positive feedback, but because we are human, we recognize that there may be times when our patients are concerned about or dissatisfied with some aspect of the medical services they have received.
Positive Feedback will be shared with all staff so they will know their efforts are recognized and appreciated by our patients.
Complaints will be shared with the appropriate staff and handled accordingly.
To insure a complaint is handled according to our internal procedure, it must be received by our office in the following ways:
Your complaint will be handled in the following manner:
Or Report Feedback To:
Lowcountry Infectious Diseases
Attention: Shannon McCoin, CEO
1938-B Charlie Hall Blvd., Charleston, SC 29414
Ph: 843-402-0227 / firstname.lastname@example.org
"Even small fevers gratefully received." Oliver Wendell Holmes